Poor service

<p>This is so frustrating, having to wait for the paid up letter that I was promised Wednesday /Thursday aleady. </p> <p>Like I said Im trying to apply for a loan but this loan still has a balance reflecting, fnb isn willing to assist with finance so im trying to get finance elsewhere, I have to go thru so much effort. time ND money has been wasted for a paid up letter which I haven't received yet. </p> <p>And as per the ncr the creditor is suppose to provide the customer / client with a paid up letter. There was never a waiting period of 41 days...... That's just ridiculous!! </p> <p> </p> <p><br /> </p> <p><br />I need this letter and asap...... No one is getting back to me or responding to my emails, this is the service one gets from fnb</p>