EG
Elzaan G

1 reviews | Active since Mar 2017

03 Mar 2017, 12:22

Poor Service

<p> I'm in FNB Bronkhorstspruit and have been waiting over an hour with a problem create by FNB. We are about 50 people waiting in line and yet there a at least 5 tellers open. Apart from the open tellers FNB staff are walking around as if they are on holiday.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2017, 13:16
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

***

Tel number: *** (option one)