1 reviews | Active since Dec 2016

07 Feb 2017, 13:41

Poor Service

<p>FNB Laudium ATM machines never working for deposits, ques outside and inside are long , teller machines are not fully manned. There are never more than 2 tellers working inside the bank. Manager has no knowledge of ATM machines not functioning. Really poor service levels. This must be the worst FNB branch in the country.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2017, 14:02
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)