1 reviews | Active since Jan 2017
poor service
<p>Last year I received a call from FNB that I must send my KYC docs so they may not freeze my business account . I went to the branch in EVANDER and submitted all my docs and the consultant who assisted me said my account wont be frozen to my supprise the past weekend I was at the branch in limpopo and wanted to withdraw money to pay some people I was told my account was BlOCKED . THEY NEED MY PROOF OF RESIDENCY I HAVE SENT ALL DOCS TO FNB SO HOW AM I GOING TO GET PROOF OF RESIDENCY WHEN IM CURRENTLY IN LIMPOPO AND WHY MUST I GIVE IT TO THEM IF I DID SEND ALL MY KYC DOCS TO THE EVANDER BRANCH AND I WAS TOLD THE ACCOUNT WONT BE FROZEN . IM DISSAPOINTED AT FNB NOW I LOOK LIKE A **** TO THE PEOPLE IM SUPPOSED TO PAY THIS IS SO UNACCEPTABLE IF THEY DONT FIX THIS IM TAKING IF FURTHER THAN THIS</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
