1 reviews | Active since Jul 2014
Poor Service
<p>I tried to contact my personal banker (Mandla Mthombeni) this morning at 08h40 on phone number ********** 472. I received a voice recording say my banker was unavailable. I should hold for the next available personal banker, the phone was answered but nobody spoke for 5 min. I dropped the call after 10 minutes. This is totally unacceptable. I was phoning from (011) ********** </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)