1 reviews | Active since Dec 2016
Poor service
<p>I am highly irritated that one of the sales consultant from empangeni branch made an overdraft of R9000 linked with my cheque account without my acknowledgement. To make matters worse every month end I get deducted of R9000 of my monthly salary which I fail to understand because from my acknowledgement it should have been a once of deduction to cover the amount.this is **********ly and I feel my rights as a client have been violated. I want to cancel this overdraft.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)