Poor Service

<p>I'm highly irritated that my debit for my vodacom phone with FNB showed as paid because I had sufficient money in my account via an email and text the day that it deducts 30 November, however last week thursday I received a text saying my account isn't paid, this ridiculous because I had funds in my account and come month end vodacom is going to add a penalty fee of R100 for the transaction bouncing, I strongly feel that my rights as a client were violated and serious action should be taken to resolve this issue.</p>