TM
Tsholo M
1 reviews | Active since Jun 2017
04 Apr 2023, 10:15
Poor service
My TV stopped working on the 7th of March I reported the matter to Hisense and their conclusion was that FNB must give me a new TV but since 23 March FNB have done nothing for them to give u an update you must call them and even if the person can commit to say I will call you back they never do, they don't reply to my email, the last communication with them was for someone to come yesterday to take the old TV and the person never came and apparently I cannot have a new TV until someone can confirm that they have an old one, I have been buying appliances from FNB but this is the last time, their service is very poor ,Ntando Simelani is claiming to assist me but even today he can't reply to my email
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Tsholo M's updateReviewer Update
11 Apr 2023, 10:43Good morning
I was expecting FNB to say that they are sending someone before end of the day to come and pick up the TV instead they are still going to investigate and the TV is still not collected
I was expecting FNB to say that they are sending someone before end of the day to come and pick up the TV instead they are still going to investigate and the TV is still not collected
TM
Tsholo M's update11 Apr 2023, 10:43
Reviewer Update
Good morning
I was expecting FNB to say that they are sending someone before end of the day to come and pick up the TV instead they are still going to investigate and the TV is still not collected
I was expecting FNB to say that they are sending someone before end of the day to come and pick up the TV instead they are still going to investigate and the TV is still not collected