Poor Service

<p>I called in to settle my smart devices eventually after trying on Online banking for 3 days and it didnt work. I settled my smart devices and wanted to apply for a new device. ( I Phone ). I did this online and the affordabbility assessment is totally wrong and I have explained this numerous times. The BMW R7468 is settled. The Nedbank card displayed that my installment is R2250, this is also incorrect, as my installment is less than R1000. Then there is a FNB smart loan of R2500 per month? you should know that this is also settled! I requested someone to look into this but I am still waiting for service. I was a private client but requested to move back due to being a private banker seems to get the same service as any other client! poor! Please could someone adjust this and advise on the way forward. In would also like to settle the remaining smart device on my profile but again, the online fucntionality doesnt let you! </p>