DM
David M

1 reviews | Active since Oct 2016

25 Nov 2016, 11:38

Poor service

<p>You cannot tell me u back me feedback, the guy who called me i asked him what were the findings after investigation (how did they ***** my money?) And what did they do so dat it doesn't happen again nd since he promise to call me back untill today. Y do u have to do investigation if the only thing you can do is to reverse the money only. I need to know everything </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2016, 12:59
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)