Poor Service!!

I have opened a new business account about a month ago at FNB. I would like to open a cheque account at FNB online, but the system doesn’t allow me to. Also, FNB decline all my applications for a credit card / overdraft! I’ve been at Nedbank and moved back to FNB because of Nedbank’s poor service. Now I’m stuck with the same issue! My credit health ia good, no defaults, no payments in arrears etc and still no approval!! Unacceptable! Please provide me with an explanation why FNB doesn’t want to supply me with a debit card or any credit?!??