Poor service

<p>I am so irritated and disgusted by people doing as if they doing you a favor to do what they getting paid for,I called this branch this morning to check if my card has been delivered and instant of them saying we will call the courier company Dsv to check why my card hasn't been delivered after I was told it will be delivered in three days and today been the forth day still no card,I was transferred to various departments and ended up speaking with Donavan(Manager) and still didn't help me,it makes me wonder why choose to work with customers while you know that you don't have a good customer service and I'm even considering to go back to Nedbank as they always willing to assist whenever one call them,The service rendered by this branch is shocking and they don't answer their phone</p> <p> </p> <p>regards</p> <p> </p>