Poor service

<p>Good morning.I have a complain against fnb .my father passed away in July 2015 then I went to the bank to open an estate account and to close all the accounts.I then provided them with all the necessary documents at Fnb branch in Hoedspruit in October 2015.now it's more than a year I have been calling them and they tell me they have a bad lock sometimes they tell me they need me to write a letter.I did all that.there is always a story after a story.now I don't know what to do because it's more than a year now.still they haven't closed the business account.<br />From refiloe sekgobela<br /> ********** 334/ ********** 8</p>