1 reviews | Active since Feb 2013
Poor service
<p>Incorrect information given to me from private banking call center hence been charged a service fee. Tried to get this resolved with my private banker but received no help. These call are recorded and I asked the private Banker to listen to the recording but clearly has not.</p> <p> </p> <p> </p> <p> </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)