Poor Service

<p>I just spoke to Joy at collections regarding my debit order that has gone off. she keeps explaining to me that it is system generated and that since inception of my loan I never got paid on the 25th. Why on earth would I set up a debit order on a date before I get paid. so now to hell with my emergency that I have and whoopy for FNB receiving their money early. that was not even my salary that went into my account. FNB should really consider changing their slogan. I logged a request last week as well for the bank to help me and still to date I didn't even get an answer, i just keep getting emails that someone will contact me within 2 - 3 days. well I think it is time that I reconsider and change banks</p>