1 reviews | Active since Aug 2015
Poor Service
<p>ombudsman ref Ref[16/09:0258]</p> <p> </p> <p>we trying to open a business account since 25.08.2016</p> <p>promises were made that our debit orders will bne switch by this month end</p> <p>documentation was sent through more than twice.</p> <p>internet banking still not active.</p> <p>no response from FNB</p> <p>we keep beeing sent from one person to the next</p>
Good Day Mr Bourne,
Thank you for taking my call earlier to acknowledge your complaint logged on Hello peter. Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Bourne,
Thank you for taking my call earlier to acknowledge your complaint logged on Hello peter. Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)