MM
Mapula M
1 reviews | Active since Oct 2013
20 Mar 2015, 15:31
poor service
I've personal loan with fnb,I get debited 25th of every month now my employer changed payroll date which wil be on the 28 as from this month,so fnb took me from pillar to post failing to change the debit date and if that debit bounce on the 25th I'll get billed massive intrest
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Mar 2015, 15:38Hello mpule gal,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Loans who will contact you shortly.
Complaint reference 651547.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Loans who will contact you shortly.
Complaint reference 651547.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Mar 2015, 15:38
Official
Hello mpule gal,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Loans who will contact you shortly.
Complaint reference 651547.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Loans who will contact you shortly.
Complaint reference 651547.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)