Poor service

<p>ReferenceRj ********** 2198</p> <p> </p> <p>I Called FNB today to urgently change my ewallet limit and to reset my app password and to change my cell phone banking number. first attempt 15min when the guy answered then told me that he cant hear me he then terminated the call. second attempt was on the call for 45min being trasfered from pillar to post was transfered more than 4 times and guess what? because i am also at work i needed to attend to an important call i asked the guy to hold on for 1min since i was aslso on the line with FNB for over 40min one min shouldnt be a problem to them...Stupid guy puts be back on the line i had to hold for another agent to assist me so i had to hold on for another 15min till the call got cut off. non of my issues where resolved. I logged the same complaint on sunday and today its friday still no feedback and i am still refusing to contact fnb. ********** 766 </p>