BM
Bafana M

1 reviews | Active since Jul 2016

06 Jul 2016, 13:26

Poor Service

<p>Thought i should try FNB since they boasting about service excellent , its been 4 days now waiting for someone to call regarding opening up a credit card ad possibly moving my cheque account over to them but its obvious this wont happen what makes it worse there's not even a contact number on the website to call directly. Makes one wonder</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2016, 07:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

As per our telephone conversation I escalated the matter to a Manager to contact you urgently to assist with the application .

Your reference for the above complaint is 957798.

Kind Regards

Complaints Resolution

Melinda Duvenhage