RG
Ralph G

1 reviews | Active since Dec 2015

26 May 2016, 05:18

Poor Service

<p> </p> <p>On the 23rd May i called FNB permier Banking as i have been with FNB for more than 15 years and believing that they will assist me REF: R****** requesting that my debit orders be honoured as my Salary will be deposited late.</p> <p> </p> <p>Today all my debit orders were returned and i still have to pay almost R1300 of unpaid fees</p> <p> </p> <p>So much for your How Can we Help you!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2016, 06:23
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 929133.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)