JM
Julia M

1 reviews | Active since Jan 2011

25 May 2016, 09:11

poor service

<p>i called the call centre to cancel my card and i was transfered to another department</p> <p>this was about 09:08 in the morning - too earley for suct pathetic service. if i need to write a report on hello peter to get excellent service than i need to take my banking elsewhere.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2017, 15:16
Official

Good day Julia,

Thank you for taking our call earlier in relation to the previously logged complaint.

We appreciate your feedback as a valued client since we can only grow and learn from your experiences. We will summarize all the views and update the relevant Business Units within FNB.

Thanking you.

Regards

Robert Bodiba

FNB : Complaints Resolutions Manager