RM
Robert M
1 reviews | Active since Mar 2021
03 Jun 2021, 15:48
Poor Service
FNB is very quick to offer you products and get you all signed up. Beware though when it comes to trying to cancell any products with them. This process will take weeks to get concluded.
Call centre agents keep refering you to a different number or division. Staff at the branches let you complete forms with the assurance that someone will contact you back. Tyring to get hold of any manager or have them call you back is fruitless.
Would I do business with FNB again, most probably not. Very shocking service!
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Replies (2)RM
Robert M's updateReviewer Update
04 Jun 2021, 07:51It is useless logging complaints with FNB becasue no one ever contacts you or resolves any matters!
RM
Robert M's update04 Jun 2021, 07:51
Reviewer Update
It is useless logging complaints with FNB becasue no one ever contacts you or resolves any matters!
RM
Robert M's updateReviewer Update
04 Jun 2021, 14:45FNB, what have you got to hide that your replies are private!!!!!
I am still waiting for someone to contact me. I asked for a manager to contact me and am still waiting.
This is pathetic.....does FNB have any managers working there? Appears not.
I am still waiting for someone to contact me. I asked for a manager to contact me and am still waiting.
This is pathetic.....does FNB have any managers working there? Appears not.
RM
Robert M's update04 Jun 2021, 14:45
Reviewer Update
FNB, what have you got to hide that your replies are private!!!!!
I am still waiting for someone to contact me. I asked for a manager to contact me and am still waiting.
This is pathetic.....does FNB have any managers working there? Appears not.
I am still waiting for someone to contact me. I asked for a manager to contact me and am still waiting.
This is pathetic.....does FNB have any managers working there? Appears not.