Poor service

Visited the FNB Century City branch yesterday in the morning and I'm actually not happy with the service starting at the entrance.

The tall white man who was at the door was engaged in what seemed like an unrelated issue with someone else and ignored us.

I had tk ask can I enter to sit down thinking if the time it wpuld take to be assisted with the very urgent matter that was already frustrating to begin with.

He then took his time and said we can sit and he would bring the ticket.

I think that training should include the basics and the staffer should greet and issue a ticket upon entry to avoid delays.