1 reviews | Active since Jul 2014
Poor service
Am so disgusted with a bank have been banking with over 5yrs,FNB. I needed to update my details after my student permit expired in Dec 2015 and I requested for an extension from then while I provided my renewal slip of my permit,u was told nothing can be done ! After 4 months my permit came out and wanted update my status so I can be unblocked,ma status changed from study to a spousal permit/work cos am now married to a SA,with new rules from Home affairs,they now classify it as visitors permit and due to this FNB has refused to update my account,so I guess my only option is to part ways with FNB. So dissapointed as I just got a job and I already submitted my fnb banking details for my salary to paid in. Guess it's end of the road
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 905139.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 905139.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)