NK
Natasha K
1 reviews | Active since May 2016
20 Aug 2019, 10:29
Poor service
What does it take to get a query resolved. Online banking keeps on giving me errors and no one can assist me. All i need to do is do an instant money transaction. I called the call centre and got transferred all over. I used the instant chat and was told to pay R350. What for? The response was call the call centre and change my limits which I've done numerous times.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Aug 2019, 11:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Aug 2019, 11:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***