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thandeka N

1 reviews | Active since Apr 2015

13 Aug 2019, 11:30

Poor service

Untill today im waiting for FNB to do investigation while they didnt investigate when deducting my money for the poor services i did receive from their employer now im the 1 who must suffer they have been telling me they stil investigate i just dont understand why will it take 2 weeks but if it was a white person this should have been resolved long time because im black they taking years really bad service from this FNB Bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2019, 12:12
Official
Good dya Thandeka, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

087 575 940