Poor service

For the past week or two they have been bugging me regarding the person in control of my business accounts.<br> FICA document. <br> In the first place as the owner of the business , there is no way that these details would change.<br> As the owner of the business I don't have the time to waste standing in cues. I believe that's why they have a business division and you pay a small fortune in fees towards these types of accounts.<br> They force you to come in by threatening to put holds on the account.<br> I went in to sign the documents. In the area where they deal with business accounts I had to wait for a consultant to finish his personal call. Where I was then told that Temba (business banker) wasn't in and that they can only help me through their normal service counters with a cue to the door since there is no one to stand in for Temba.<br> <br> They showed me to the inquiries counter where M. Madonsela found it rather Funny to discuss the matter with some other clients he was helping. I asked to speak to a manager where no effort was made to call anyone.<br> After a few minutes I asked again and I was told that the manager is in a meeting. This was unusual since the manager was sitting in office open door.<br>