AM
Attie M

1 reviews | Active since Jul 2019

17 Jul 2019, 11:43

Poor service

I was at FNB Meyerton to find out regarding my bank card there is a problem, As i got inside the bank there was no clients at helpdesk i went and sit for help and the woman said to me where is your entry ticket nobody at front door to tell me regarding ticket you need so i asked what is the problem and i like to see the manager She said to me you can go to her office in the corner,,she refuse to hepl me. Its the second time it happen to me in FNB MeyertonThanks.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 13:35
Official
Good day Attie Marais, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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