JS
Jurgens S
1 reviews | Active since Jul 2019
08 Jul 2019, 11:31
Poor Service
I am a private client,and was approved for a credit card. As far I have gotten the worst service from FNb,my private banker up till now didn't contact me,every time FNB tells me I will be contacted. I am waiting a month for FNB to contact me. I will know be foming my acc to Standerd bank due to better service. I have been with FNB for more than 10 years,do not do buisenes with them ,they are full of lies.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jul 2019, 13:10Good day Jurgens Scheepers,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Jul 2019, 13:10
Official
Good day Jurgens Scheepers,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***