vM
vinolia M
1 reviews | Active since Mar 2017
05 Jul 2019, 11:51
poor service
I have been trying to fix my loan account with fnb for the past 3 months and their call centre agents just transfer you back and forth without assistant. I am opting to take fnb to the NCR because they are charging me interest and sending collectors to collect on one account while i also pay monthly. This has increased my loan account interest because of this collectors.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Jul 2019, 12:09Good day Tumi Makgoba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Jul 2019, 12:09
Official
Good day Tumi Makgoba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***