BM
Bheki M

1 reviews | Active since Mar 2012

19 Jun 2019, 15:09

Poor service

On Friday 14 June 2019 I got an agreement for a revolving loan with my banker, all paperwork was sent to FNB and I was told the facility would be loaded same day... to date the facility has not been loaded, I have been in contact with my banker and since Friday the system is failing her, she has escalated the matter with no success.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2019, 15:46
Official
Good Day Bheki
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***