POOR SERVICE

FNB does not even deserve 1 as a rating their service is extremely poor especial on their personal loan department. I have been battling to get my R3542.00 which was accidentally paid to a personal loan account I have already paid in full. I have spoken to Namisile Zama, Sandile Malatsi and Tshepo Sethunya, I have also sent numerous emails and copied in their boss Ashleigh Tombeen but to date my money is still not paid back to cheque account. Tshepo and Sandile has confirmed receiving the money and promised to get finance team to pay m y money to my cheque account. When I phoned this money Tshepo refused to speak to me and Ashleigh Tombeen also did not want to take my call. I've had enough of this Bank, I am going to do everything in my power to move my property to another bank close all the debts I have with them and end the relationship with them.