YB
Yolanda B
1 reviews | Active since Mar 2016
28 Mar 2016, 07:37
POOR SERVICE!
Most pathetic bank ever! Have to wait days at a time for someone to call me back!!! And their internet/mobile banking is the worst ever!!!! Can't ad my own recipients!!!! When 'saving' once off payments, I can't access them either!!!!! What's the use of having the option to save? This must be the most inconvenient cell phone banking ever, it goes perfect with their utter lack of customer service!
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Mar 2016, 07:51Hello Yollabuys,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895259.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895259.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Mar 2016, 07:51
Official
Hello Yollabuys,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895259.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 895259.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)