MT
Musa T

1 reviews | Active since Jan 2015

10 Mar 2015, 13:29

Poor service

ON Friday my account was frozen , and Saturday have to go back to submit proof of address which i did now again i must stop going to work and go bank this is low service <br> <br> I'm thinking of leaving fnb this borring

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 13:45
Official
Hello MusaT.123,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642648.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)