PB
Phumzile B

1 reviews | Active since May 2019

13 May 2019, 15:08

Poor service

Poor service from home loan department. It been 5 months since they making us wait they keep on saying policy doesn’t meet the requirements yet all the requirements they asked for is there.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 May 2019, 16:52
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

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