1 reviews | Active since Jul 2014
Poor service
I received an email I still have an outstanding amount of R645.02 for a Loan I closed months. I was told by an FNB consultant after logging a Helo peter complaint that the loan account will be closed. Detail below: FNB LOAN STATEMENT
Dear Mr Rishaad Allie 17 Unity Crescent Eersterus 0022
Personal Loan Statement 4*********836 17/03/2019 - 13/04/2019
Original Loan:R150,000.00
Original Term: 65
Start Date: 05/01/2018
End Date: 25/06/2023
R emaining Term: 4
Due Date: 25th
Interest p/a: 0%
Arrears: R0.00
Monthly Instalment Breakdown: Basic Repayment: R3,020.01
CPP Premium: R0.00
Fees: R0.00
Monthly Instalment: R3,020.01
Transcation History: Apr-19
17/03/2019 Opening Balance R 645.02 Dr
25/03/2019 Interest R .00 Dr
13/04/2019 Closing Balance R 645.02 Dr
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***