DN
Dayalan N

1 reviews | Active since Mar 2016

12 Mar 2019, 06:17

Poor service

I went to Gateway branch to do a reversal and the lady told me it will take 21 days.. I am still waiting for feedback. I also received an SMS stating I will be notified when my cheque card will be ready for collection and still nothing received thus far. I have requested to be called back by Geovani on my previous complaint and no feedback received... I have been experiencing pathetic service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2019, 09:48
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)