CG
Cindy G

1 reviews | Active since Jan 2014

03 Mar 2019, 16:58

Poor service

Poor service from the call center for reversal debit order. I was how long on the line then got cut tried to phone 20 times this weekend no one answered. Every month its for the same thing.

I need someone to assist me urgently

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2019, 09:52
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

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