RA
Rishaad A

1 reviews | Active since Jul 2014

25 Feb 2019, 11:13

Poor Service

I consolidated debt last week, closed my credit card but it's still active, Settled my loan, but the debit order still out of my cheq account.

Please close my credit card and refund the loan debit order.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2019, 11:53
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)