1 reviews | Active since Nov 2016

21 Feb 2019, 13:31

Poor service

Hi What is the point of calling fnb asking for assistance but they can't help you. I wanted to do arrangements on my loan they told me straight we can't. I lost my job got a new job not even half if what I used to earn I ask fnb to help me they said they can't. Faith and Mduduzi told me they are unable to help then why so u say we should call if we experiencing difficulties Regards

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2019, 14:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 
Hello Peter Complaints Team

*** (option one)