CP
Cole P
1 reviews | Active since Feb 2014
06 Feb 2019, 19:12
Poor Service
Good Evening I am hugely disappointed with FNB, I have been a loyal customer of yours for many years, My private banker was on leave for the whole of December and I got NO assistance from FNB What is the use of having a private banker account at FNB and there is not private banker to assist me. I have given up on FNB My next letter will be going to the CEO to cancel my business with FNB. Hopefully he will ask why
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Feb 2019, 09:52 Good Day Cole,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply07 Feb 2019, 09:52
Official
Good Day Cole,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)