KM
Koketso M

1 reviews | Active since Nov 2015

06 Feb 2019, 08:37

POOR SERVICE

I am really fed up with FNB before I do any transaction in my account I always check if there is money in my account the will do it. now this morning my account was on -ve with R120 that I don't understand please reverse them. this is the last time I complain with you next time I will take my matter to The Banking Association SA.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2019, 09:22
Official
 Good Day Koketso, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)