TS
Timothy S

1 reviews | Active since Jan 2019

16 Jan 2019, 12:55

Poor service

I am still waiting on FNB to contact for a complaint I logged yesterday.. . The service bodies not improve ?????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jan 2019, 14:56
Official
Good day Timothy

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)