1 reviews | Active since May 2016
Poor service
Good day
I ordered the replacement of my credit card from the bank which I was told I will get it within a week, so its bn over a week the couriers contacted me promising to deliver on Friday the 19 dei didn't come nor n apology. I spoke to fnb dei made promises and blaming couriers so up to nw I still didn't receive card. These is a poor service from such a big bank. Contact ********** 355 ********** 389
Regards LEBOHANG
Good Day Mr Koka
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Koka
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***