MG
Muv G

1 reviews | Active since Oct 2018

05 Oct 2018, 09:58

Poor service

I've requested for a replacement credit card from FNB and they gave me 7 working days turnaround time. It's 10 working days now and not even a single call to acknowledge my request. What service is this???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2018, 12:35
Official

Good day Muv Muv Goodenough

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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