BM
BUYISELWA M

1 reviews | Active since Sept 2018

21 Sept 2018, 15:56

poor service

One of fnb connect consulted told me that they dont issue ITC numbers if the device is not Fnb device and he was so confident. I am not happy with that that guy should have ask his team not pretend as if he knows everything.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 16:20
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)