1 reviews | Active since Aug 2018
POOR SERVICE
Disappointed with Homeloan department. There was double payment on my home loan through salary deduction and debit order, currently I don’t have money cause the bank says I can only get my money after 5 working days. How will I survive in that 5 days???? Why do you refuse to cancel debit order so next month similar problem doesn’t occur? I m not sure if your slogan, is HOW CAN I HELP/FUSTRATE YOU?
Good Day Welcome Makgoo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Welcome Makgoo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***