AM
ALPHY M

1 reviews | Active since Oct 2009

28 Aug 2018, 08:34

POOR SERVICE

Phones go unanswered and every transfer requires card number and id number. All i need is a settlement letter. You are not responding to emails as well

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 09:38
Official

Good Day Makgontshane ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***