1 reviews | Active since Aug 2018
Poor service
I went to the Menlyn Maine branch on several occasions trying to stop d/o going off my account to no avail. Everytime your staff said there is nothing they can do starting about 4 months ago. On my last visit spoke too one of the ladies in the front and she took the matter to one of the agents to put an hold on all d/o on the account. I want them to distract all banking costs from returned d/o because they did not give me the right info on what is possible or not.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Points of Presence who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Points of Presence who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)