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Ndivhoniswani N

1 reviews | Active since Apr 2013

27 Aug 2018, 09:37

Poor service

I have been calling FNB for the past two weeks because i want to join their disability cover and every time when i call i am told that the underwriter will call me back, What do i have to do to get a call back?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 10:40
Official

Good Day Ndivhoniswani ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***